Fomu offer a 2 year structural warranty on all products. This covers for structural defects which are a result of a production fault.
This commences from the date that we receive payment.
The fault will be resolved within the warranty period.
Fomu are not responsible for the following:
Normal wear and tear of the product.
Damage caused by spills or incorrect cleaning of the product (refer to care instructions below).
Damage caused to the product by misuse, this include swinging on the item, sitting incorrectly or nocking the item over.
Injury to a individual by misuse for example, swinging on the item, sitting incorrectly or knocking the item over.
Damage caused to the product during delivery or installation.
Damage caused through keeping the product in an incorrect environment, for example, direct sunlight, or outdoors
As our products are made to order we can not expect returns.
We source the highest quality timber and aim for consistency in our products.
Our timber components will vary slightly in colour and grain direction.
Use a soft dry cloth to remove dust and a a soft damp cloth to remove spills from the timber surface.
The steel component on our products are finished with a durable powder coat. This is ideal for indoor use.
Use a soft dry cloth to remove dust and a a soft damp cloth to remove spills from the surface.
For any further enquires please contact us directly at email@example.com